Simple, transparent pricing
Start free. Scale as your team grows. No hidden fees.
Starter
Try Taktflow with your real SAP cases. No credit card required.
- 30 cases per day
- 1 user
- 713 built-in templates
- Entity & signal extraction
- Template matching
- CSV export
Professional
For SAP consultants and analysts who triage daily.
- Unlimited cases
- All 713+ templates
- Semantic matching engine
- Batch import & export (CSV, JSON, XLSX)
- Custom rules & knowledge base
- Full audit trail
- Email reply drafts (DE + EN)
- Priority support
Team
For SAP support teams managing shared case queues.
- Everything in Professional
- Flexible team seats
- Shared case workspace
- Team knowledge rules
- Role-based access (owner, admin, analyst, viewer)
- Org-level settings & PII redaction
- Data retention policies
- Onboarding session included
Enterprise
Self-hosted, air-gapped, or high-volume deployments.
- Everything in Team
- Unlimited users
- Self-hosted via Docker
- SSO / SAML integration
- Custom SLA & uptime guarantee
- Dedicated onboarding & training
- Custom template development
- Invoice billing (Rechnung)
Frequently asked questions
Can I try before I buy?
Yes. The Starter plan is free with no credit card required and includes up to 30 cases per day.
What happens after the free trial?
You keep access to your cases and data. If you don't upgrade, your account stays on the Starter plan with the 30-cases-per-day limit.
Do you offer annual billing?
Yes. Annual billing is available. Contact us for details.
Is my data processed in the EU?
Yes. Our cloud infrastructure runs in EU regions (Frankfurt). For full control, the Enterprise plan supports self-hosted deployments on your own infrastructure.
Can I cancel anytime?
Yes. All plans are month-to-month with no long-term commitment. Cancel anytime from your account settings.
Do you send data to external AI providers?
No. Taktflow uses deterministic matching with local semantic embeddings. No case data is sent to OpenAI, Anthropic, or any external AI service.
Ready to triage faster?
Start with the free plan. Upgrade when you need more.