SAP support triage in seconds, not hours.
Paste a support email. Extract SAP entities, identify symptoms, match templates, recommend actions.
No customer data training. No external AI by default.
Why this exists
Diagnosing SAP issues takes hours: parsing emails, finding codes, extracting error messages. The diagnosis is subjective. Next steps are unclear.
Extract SAP entities
Company code, material, vendor, PO, invoice, cost center, error codes - automatically.
Match templates
Compare signals against proven cause patterns. Rank by likelihood.
Suggest actions
Auto-generate checklist with T-codes, Fiori paths, and reply template.
How it works
Three simple steps to structured SAP support diagnosis.
Input: Paste the email
Support email, ticket text, or chat message.
Analysis: Extract & match
Identify entities and match against templates.
Action: Get next steps
T-codes, Fiori paths, and pre-written reply.
Deep SAP module coverage
748 templates across 16 close areas. Built by SAP consultants who understand month-end close.
No AI black box. Full traceability.
Unlike ChatGPT-based tools, Taktflow uses deterministic matching — no LLM required. Same input always produces the same output. Fully auditable. Fully explainable.
Deterministic engine
Entity extraction is regex-based. Template matching uses signal scoring with local semantic embeddings. No data is sent to external AI by default. Every match has a traceable explanation.
Self-hostable
Deploy on your own infrastructure via Docker. Full control over data residency. Air-gapped operation possible by disabling optional external integrations.
Full audit trail
Case actions, matches, and changes logged with who, what, and when. Built for compliance review.
Why not just use ChatGPT?
Generic AI tools lack SAP domain knowledge, produce inconsistent results, and send your data to third parties.
| Taktflow | Manual triage | Generic AI | |
|---|---|---|---|
| SAP-specific extraction | 2,300+ patterns | Human expertise | Generic, unreliable |
| Consistent results | Deterministic | Subjective | Non-deterministic |
| Audit trail | Full traceability | Email threads | None |
| Data privacy | Core processing stays local | N/A | Data sent to 3rd party |
| German + English | Native bilingual | Depends on team | Translation varies |
| Time to triage | Seconds | 30-60 minutes | Minutes, but inaccurate |
| Template library | 748 built-in | Tribal knowledge | No SAP knowledge |
Ready to triage faster?
Start with real SAP support cases. See time saved, control reviews, and measure ROI from day one.
No signup required to try the demo.